More than 50.000 users trust ZappTax to get their VAT refunds for purchases in France, Belgium, and Spain. Here's why... ADVANTAGES Reliability: ZappTax is the first digital tax-refund operator approved by the tax and customs authorities. We’ve been operating since 2017. Usable everywhere: You can use ZappTax for tax-free shopping at ANY shop in France, Belgium and Spain, whether in-store or online. No restrictions: With no minimum purchase per store and per day, you can shop with peace of mind! Easy: Our 100% digital procedure happens entirely on your smartphone. Generate tax refund forms and get customs validation without messy paperwork. Amazing value: You get your money fast — usually within 24 hours — using the refund method of your choice, and at the best rates in the business. Great customer service: We offer 24/7 messaging and phone support if you have any questions or problems. HOW DOES IT WORK? It’s simple! Step 1: Download the app for free and complete your profile. Step 2: Fill in the dates of your stay in the European Union. Step 3: When shopping, ask the merchant for a “VAT invoice made out to ZappTax”. Photograph your invoices and upload them to the app or forward them by email to [email protected]. Step 4: Shortly before you leave the EU, ZappTax will email you one or more tax refund forms showing all of your purchases. Step 5: Validate your tax refund forms electronically at customs before leaving the EU by scanning the barcode on each form at a self-service kiosk (PABLO device in France and DIVA in Spain) or by presenting your passport to a customs agent in Belgium. And that’s all! ZappTax will process your refund and pay you within 24 hours using the method of your choice.