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By FloriaToscaAug 17,2022

Besides the fact the food is always delicious and hot, the app is easy to navigate. It’s as good as ordering on the telephone or directly from a waiter in the restaurant. Once you start choosing your good, the app starts asking questions and all you have to do is press the button. No guessing about sides or how many sides come with the meal, no questions about cost of items, there is always a section after each meal for those “extra” items (extra dressing, extra sour cream) and a section to remove items like parsley (my personal herb enemy), lemon wedge, no butter…I never have to put anything in the comment area. This is definitely the best food order app. The employees are always professional and pleasant.

By G-Mann00Apr 5,2022

I got the app when Covid first started, that experience did not go so well . They told us to park in the designated parking spot and call the number which I did. My order was not ready when they said it would be. 15 min later. I get a text that it was ready. They did not say you had to go to the window and pick it up. I waited about 15 min in my car then asked inside where my order was. Was directed to a window outside. Then I got my order and my mistake I did not check it. I did not realize that my order of a dozen rolls was not there. I was all ready back at work so I called the restaurant. The person that answered had me give my email to her and said she would email me a coupon for a dozen rolls I could use on my next visit. I never received the coupon. That is when I deleted the app. I have not been back since. So we will see if things has changed and I receive better service.

By StillAngryTravelerJul 31,2021

I’m forced to order via technology when I call the to go order phone number. NO HUMAN on other end. I’m told I can download the app OR receive a text to link me to order. I choose text-TWICE-nothing... So I reluctantly go to App Store to download- go through the whole tedious order- TRY to set up account- restaurant receives my order - I know this because I receive text saying so. Text tells me to text back HERE when I’m at the to go pick up. I respond- text won’t go through. GOOD GRIEF- I’ve been sitting in the parking lot pick up location THIS WHOLE TIME just trying to save us getting out of the car. All of this leaves a very bad taste in our mouths (pun) concerning doing business with Texas Roadhouse. I still am not able to set up account... We detest going in to sit for a meal because of the ridiculous sing/dance routine the wait staff is forced to do. Makes me just want to hang my head for them/ it is SO embarrassing. Food is decent but this whole order / app / phone failure is j...

By Debbs4Mar 26,2022

Sitting out in front of the Texas Roadhouse, listening to the happy chatter as people wait to get into the restaurant. It’s nice and cozy in my car and I can order what I want and wait a little bit, pay for it with a gift card given to me by a dear friend and shuttle off to enjoy my meal in the quiet of my home. Thanks so much for Texas roadhouse’s consistently wonderful food and cheery atmosphere as well as getting modernized by letting me order through an app on my phone, so easy peasy, I love it! Highly recommend to any of you that don’t want to brave the restaurant scene:) A+++