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By CandyLandCrunchFeb 24,2022

I’ll start by saying I love Robins and never had an issue using the app. The biggest tip I have is the prices are usually lower using this app over the popular third party delivery apps. I usually compare prices before ordering (why spend more if you don’t have to?) and some are almost 15$ over the Robins price and that’s not including the fees at check out.

By Value_ArbApr 8,2022

Worst restaurant app I’ve ever used. Forced me to login with my web password, which I didn’t have. Password reset sends you to a website that’s not at the RedRobin domain so safari generated password isn’t saved in keychain to use in the app. So you get to do that twice. Once logged in my nearby Red Robin is listed, but only with a phone number. No online order button even though they take togo orders. No problem, I’ll just call in but I need a menu. No menu available for a call in only location. So I pick a different location that has a online orders button. I walk around asking my kids to give me their orders and entering a fuse order I can read off on the phone. Now to call them but wait, once I start an order there is no way to switch locations. Finally I just Google it and when I cell I get a robotic order taker. I start reading off my order but she doesn’t know what a Rookie Magic is or let me customize anything. She offers to switch me to a real person and I gladly accept. ...

By lou helgabonesNov 23,2021

I used to love ordering on the website and did it tonight to get something fast. Only took me over 30 minutes. Took me at least 10 min on the site to figure out how to log in. Then I had to reset my password (worked a few weeks ago) then I had no previous orders. Then I couldn’t add a kids item to my cart. I DL’d this app and still couldn’t add a kids item to the cart. “Error: please make a selection for ‘kids beverage’” I selected so many different beverages and combos both on the site and in app. Ended up doing it through Grubhub, where I can’t get extra fries or a bunch of other things. Please fix the kids add to cart. My girl loves those corn doggies.

By Big BruceterMay 24,2022

First, I will start by say I like the idea of this app. Being able to pick and choose my preferences, add ketchup and mustard. No tomato no onion. Substitute brioche bun. BUT, I complete my order, I click “place order”, “confirm order” pops up. (Good idea, I make sure my burger is “my burger”. Click confirm, the app tells me my order will be ready for pickup at 11:30 tomorrow morning. I am placing the order at 7:30 at night. There is an “asap” button, I am not able to click it. Why would I place an order for a couple burgers and fries to be ready 20 HOURS from now? Please fix this glitch asap and not 20 months from now.

By amjiceJul 29,2022

Apple Pay is far more convenient and secure form of payment. I never have to worry about account maintenance – updating account numbers or using a different credit card, expiration dates, CVV, etc. – because all that is done within the Wallet app. Slick interface but useless for pick-up orders since I will not save a credit card for purchases using an iOS app. We came through a period of making everyone germophobes and we’re still using physical cards and cash to transact payments. Have merchants not learned anything? This app is writhe seamless nor convenient for this day and age.