ComEd - An Exelon Company
OS :
Version :10.21.0
Size :79.21Mb
Updated :Nov 2,2022
Developer :An Exelon Corporation
Ask AI
You can ask the AI some questions about the app
Here are three topics that users may discuss about the ComEd app, turned into questions for you: 1. What features do you find most helpful in the ComEd app for tracking your electricity usage? 2. How easy is it to receive and pay your electricity bills through the ComEd app, and have you experienced any issues? 3. Have you used the ComEd app to schedule appointments or report outages, and what was your experience like?
Q{{(index+1)}}{{item}}Ask AI
Pros and Cons from users' feedback
I've analyzed the user reviews of the app "Comed" (https://apps.apple.com/us/app/comed-an-exelon-company/id519716176?uo=4) and summarized the main points of pros and cons. Here are the results: **Pros:** 1. **Easy to use**: Many users praised the app's user-friendly interface, making it easy to navigate and access their account information. 2. **Accurate billing**: Users reported that the app accurately reflected their energy usage and billing information, which helped them stay on top of their accounts. 3. **Convenient payment options**: The app allows users to pay their bills, view payment history, and set up automatic payments, making it a convenient way to manage their accounts. 4. **Real-time usage tracking**: Users appreciated the ability to track their energy usage in real-time, which helped them identify areas for improvement and reduce their consumption. 5. **Good customer support**: Some users mentioned that the app's customer support team was responsive and helpful in resolving any issues they encountered. **Cons:** 1. **Glitches and bugs**: Several users reported experiencing glitches, bugs, and errors while using the app, which could be frustrating and inconvenient. 2. **Limited features**: Some users felt that the app lacked certain features, such as the ability to schedule appointments or report outages, which they had to access through the company's website. 3. **Difficulty accessing account information**: A few users reported having trouble accessing their account information, such as their account balance or payment history, which could be confusing and inconvenient. 4. **Poor user experience on older devices**: Some users with older devices reported that the app was slow or didn't work properly, which could be a problem for those who rely on their devices for daily tasks. 5. **Lack of customization options**: A few users mentioned that the app didn't offer enough customization options, such as the ability to set up custom notifications or alerts, which could be frustrating for those who prefer a more tailored experience. Based on these pros and cons, I would conclude that the app is generally well-regarded by users, with many praising its ease of use, accuracy, and convenience. However, some users experienced glitches, bugs, and limited features, which may be a concern for those who rely heavily on the app. Overall, the app seems to be a good option for those who want to manage their ComEd accounts and track their energy usage, but users may want to be aware of the potential drawbacks.
App Downloads
IOS
App Survey
  • Which of the following elements are very important to the mobile app experience?
      Submission Failed, try again
  • Do you think the payment of application features affects the experience?
      Submission Failed, try again
  • How big is the application size you can accept
      Submission Failed, try again
  • Whether the application ad recommendation affects the experience?
      Submission Failed, try again
Description
ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Easy sign-in with your fingerprint or “keep me signed in” option · Effortlessly pay your bill · Report an outage · Check your outage status · View the outage map · View your bill · Check your balance · View your account activity · Manage your AutoPay and Budget Billing settings . Report your outage without signing in · View usage data and trends · Compare your bills · View your bill forecast · Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more · View hourly pricing information as a participant of the Hourly Pricing program
{{descriptionMoreText}}
Comments (1)
{{commentText.length}}/{{maxCommentText}}
{{commentError}}{{commentUserError}}
Failed to load data, try again
  • {{comment.commentUser.substring(0, 1)}}
    By {{comment.commentUser}}{{comment.commentDateString}}
    {{comment.comment}}
  • c
    By corinn jackson-mitchellAug 15,2020
    Over the last 20 yrs I’ve had some serious issues with com Ed it’s hard to believe that this company has been around monopolizing all these years as a result in my eyes this company was in fair in so many ways but recently has been doing some amazing things for our youth and reaching out to the community to help make sure the bills are paid ! I’m just saying thank you Com Ed you guys have come a long way from not caring for your customers to taking care of your customer ! Keep up the Good work ! ????