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Zocdoc
OS :
Version :4.92.2
Size :131.50Mb
Updated :Nov 10,2022
Developer :Zocdoc Inc
Ask AI
You can ask the AI some questions about the app
Based on online discussions about the Zocdoc app, here are three topics and corresponding questions: Topic 1: Booking Appointments What is your experience with booking primary care doctor appointments through the Zocdoc app? Topic 2: Wait Time Reduction How has the Zocdoc app helped you reduce wait times for your medical appointments? Topic 3: Reviews and Ratings What do you think about the review and rating system on Zocdoc, and how do you use it to choose healthcare providers?
Q1Topic 1: Booking AppointmentsAsk AI
Q2What is your experience with booking primary care doctor appointments through the Zocdoc app?Ask AI
Ask AI
Pros and Cons from users' feedback
Based on the users' reviews of Zocdoc on the Apple App Store, here are three pros and cons:
Pros:
1Easy to book appointments: Users praise the app's simplicity and convenience in scheduling appointments.
2Wide doctor network: Reviewers appreciate Zocdoc's extensive network of doctors and medical professionals.
3Saves time: Many users enjoy the app's ability to streamline the booking process, saving them time and effort.
Cons:
1Sometimes inaccurate doctor availability: Some users report issues with doctors' schedules being incorrectly reflected on the app.
2Limited appointment slots: A few reviewers complain that Zocdoc often runs out of available appointment slots.
3Customer support issues: A small number of users express frustration with Zocdoc's customer support, citing difficulties getting help when needed.
Based on the users' reviews of Zocdoc on the Apple App Store, here are three pros and cons: **Pros:** 1. Easy to book appointments: Users praise the app's simplicity and convenience in scheduling appointments. 2. Wide doctor network: Reviewers appreciate Zocdoc's extensive network of doctors and medical professionals. 3. Saves time: Many users enjoy the app's ability to streamline the booking process, saving them time and effort. **Cons:** 1. Sometimes inaccurate doctor availability: Some users report issues with doctors' schedules being incorrectly reflected on the app. 2. Limited appointment slots: A few reviewers complain that Zocdoc often runs out of available appointment slots. 3. Customer support issues: A small number of users express frustration with Zocdoc's customer support, citing difficulties getting help when needed.
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Description
Zocdoc is the start of a better health care journey for you. Find and book top-rated local doctors, on demand. Visit them in their offices, or video chat with them from home. Compare medical professionals near you and instantly book appointments that work with your schedule. Worried about whether a doctor takes your insurance? Use the Zocdoc insurance checker and filter for providers who accept your health care plan. Keep track of your annual check ups and manage all of your health care needs in one, user-friendly place. 3 reasons you’ll love using the award-winning Zocdoc app: • Find and book the best local doctors based on reviews from other patients. • Scan your insurance card and find doctors that match. • Choose between an online video visit or heading to a convenient, local doctor’s office to get the care you need Oh, and did we mention the app is free for patients? Take the hassle out of health care. Filter doctors according to your symptoms and find specialists in over 50 categories. From primary care doctors, pediatricians, allergists, OBGYNs, urologists, psychologists, dermatologists, dentists and more - you’re guaranteed to find care that suits your needs! Zocdoc makes it easy to get the right care when you need it the most. Download Zocdoc today for all of your health care needs. Right Doctor, right now®
Comments (5)
0/255
  • Z
    By ZayBandoJan 28,2021
    I love the convenience & how you get to read honest reviews from past patients about the doctors performance & behavior during times of examination. I like to google maps the location & look at the street view so I get an understanding of the area and parking availability. It’s so easy to use select the type of doctor you require (they cover a wide variety of not all services), you put your location or general area, the date you’d like to be seen and your insurance provider & it gives you the option to put your whole insurance card or to just list what kind of insurance you have if you have concerns with misconduct or doctors billing insurance. It’s unbelievable how easy it is to schedule/ Cancel/ change appointments without waiting on hold with reception. A little warning depending on your location you may experience a lack of professionalism or an increase waiting time or have a very small reception room that fills up quick so just keep in mind the area your doctor is located & pleas...
  • m
    By mbazelJul 22,2022
    Zocdoc has changed dramatically. The service used to charge doctors a flat fee to be on provider list. Patients who needed to see a doctor could always find someone and pay a reasonable fee if no insurance and expect to use most insurances including Medi-Cal and HMO. If they wanted to schedule with same doctor for follow up, this option was always available. Since June of 2022, the billing structure has changed. The doctor has to pay $40 for each patient who books online, whether the patient is seen or not. This, of course, became a much more expensive proposition for the doctor and he has option to cap his monthly expense, which makes him unavailable to receive any future referrals after he reaches the cap. The new billing structure placed a huge barrier to patient-doctor interaction on Zocdoc. Firstly, the doctor can’t afford to accept Medi-Cal or HMO patients anymore. Secondly, to cover increased expenses, the doctor must increase his charges for patients coming from zocdoc. Thirdly...
  • J
    By JLavin4Feb 14,2020
    Absolutely wonderful having this app! I love that I can chose ANY doctor that I want, just based off of their availability. There is absolutely nothing worse than having to Google “doctors near me” and having to call each individual one to find out who can or has time to see you immediately! Oh, and if you don’t make an appointment with each one at the very moment, by the time you call back bc you wasted all that time calling every single doctor, just to realize that one was the soonest appointment and doctor available even though they are booked 3 weeks out at the moment, then by the time you call back to schedule that appointment, it’s already been taken!!! So now you have to wait 4 weeks to be seen! So, basically, like I’ve said, this is an absolutely great app for SO many reason other than just what I’ve mentioned. I recommend this app to everyone I know for it’s easy convenience! Also nice that I don’t have to deal with calling and as soon as someone answers the phone, I’m not bei...
  • T
    By The Sneaker TeachJun 6,2022
    I love using Zocdoc as opposed to calling my insurance company for a list of in-network doctors. Sign up is easy. Uploading your insurance card info is also very easy…just scan a pic on your phone. Just be sure to double check the info because I’ve done this with 3 different insurances and one of them was incorrect. However, they have an easy process to change it to the correct one. Best of all, once you do it, you don’t need to input your info again! I also love that it not only tells me who’s in my network, it also tells me significant info like distance from me, availability, a short bio of the dr, plus reviews! And, you can even see who’s available out of network, so if you have out of network benefits, you can see whomever you please! Seriously, one of the best health apps out there!
  • j
    By jcklnz11Jul 4,2021
    I rarely write reviews and I am extremely hesitant to project a singular experience of a provider on a marketplace onto an entire app but after several terrible experiences this app feels medically negligent as do the doctors. I’ve been to a orthopedist who erroneously diagnosed me with athletes foot and a bone spur. A dermatologist who postponed the meeting 15 minutes before it starting then wasn’t able to authorize my prescriptions with insurance. Another dermatologist who tried to sell me an egregiously expensive product and then wouldn’t refill the prescriptions I’ve used for years. A primary care physician where a later doctor described her care as “there to get you out the door and irresponsible.” The app shows drs drowning in positive reviews and seems to aggressively bubble compliments to the top. Drs can cancel with almost no notice and way too many agree to treat you online for conditions that they definitely should ask you to come in for. For all its glitz and polish, zocdoc...
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