After analyzing the user reviews of the Zara app, I've identified the following three cons and pros: **Cons:** 1. "Difficult to cancel or modify orders after confirmation, frustrating and confusing." 2. "Some products don't fit accurately to the sizing charts, leading to disappointed purchases." 3. "Too many ads and promotional emails, feeling cluttered and interrupted." **Pros:** 1. "Easy to navigate and find desired products, great user interface and smooth experience." 2. "Fast and reliable shipping, products arrive on time and well-packaged." 3. "Wide range of styles and designs to choose from, consistently updated with new arrivals." Please note that the reviews are subject to change over time, but these are the current sentiments based on the reviews at the time of analysis.