Virtuo: Hassle-free Car Rental
OS :
Version :4.1.20/4.1.22
Size :/177.83Mb
Updated :Oct 21,2022
Nov 9,2022
Developer :Virtuo Technologies
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Based on online discussions about the Virtuo Customer app, here are three topics and corresponding questions: Topic 1: User Experience What do you think about the app's user interface and navigation? Topic 2: Functionality and Features What are the most useful features for you in the Virtuo Customer app? Topic 3: Support and Feedback What kind of support do you expect from the Virtuo team, and how would you like to provide feedback?
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Pros and Cons from users' feedback
Based on the user reviews, here are three pros and three cons of the Virtuo app: **Pros:** 1. Users praise its ease of use and simple navigation for renting cars. * "Easy to book and pick up the car, well-organized app." 2. The app provides a wide selection of cars and great customer service. * "Lots of options and helpful staff, excellent customer support." 3. Many users appreciate the affordable pricing and flexibility. * "Competitive rates and flexible rental periods, great value." **Cons:** 1. Some users experienced issues with the app's tracking feature. * "GPS tracking doesn't work well, had to call support for help." 2. A few users were unhappy with the car's condition upon pickup. * "Car had dings and scratches, not as clean as expected." 3. Users have reported issues with the app's customer support response time. * "Waited hours for response, still didn't get a resolution." Note: These reviews are based on a snapshot of user reviews at the time of my analysis and may not reflect the current state of the app or user experiences.
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Description
Experience car rental on your terms. With Virtuo your phone is your key! Wave goodbye to car rental counter queues, paperwork and hidden fees - just unlock and drive. Choose from a selection of premium cars that are cleaned after every rental and available 24/7.

1. BOOK
Book the car you want to hire in just a few clicks on our app.

2. UNLOCK
Forget physical keys - unlock the car via the app and enjoy a seamless experience.

3. DRIVE
Press the start button and hit the road!


Our premium cars are available for rental in the major cities in the UK, France, Germany, Spain, Italy and Portugal. More cities and countries coming soon!


CAR HIRE DELIVERY TO YOUR DOOR
We’ve gone one step further with our car delivery option. You can select, book and have a Mercedes delivered to your door. Our car rental delivery service is available in London zones 1-3 as well as in Paris, Barcelona, Madrid and Milan. Save time and stress by having your car delivered.

PREMIUM CARS
Book from a selection of premium cars. In the UK, you can rent a Mercedes A-Class or Mercedes GLA, from 1 to 90 days with a generous 150 miles per day included. In France, you can rent even more car models (BMW, Tesla or Peugeot). Trip to the sea? Adventure to the countryside? Whatever the occasion we have a car for you.

SIGN UP IN MINUTES
You can sign up to Virtuo in just a few clicks. Upload your licence and a selfie and we will take care of the rest. With everything done in the app before hand there is no need to wait around in the airport or in car rental offices. You just show up, unlock the car and go - it really is that simple!

STATE OF THE ART TECHNOLOGY
Our next generation technology puts you in control of the whole process via our application. Book and unlock your car in just a few clicks. All cars come with Apple CarPlay, GPS, Bluetooth, rear view camera, cruise control and many more options that will make your trip one to remember.

RELIABLE AND FLEXIBLE
Choose one of our three levels of protection and enjoy your trip with total peace of mind. With Virtuo you can rent a premium car 24/7. Modify or cancel your rental free of charge up to 3 hours before your rental start time (24 hours at an airport).

THE BEST VALUE FOR MONEY
No more paperwork, no more queues and no more counters, our application really is hassle free. Book and rent a Mercedes from 1-90 days at an unbeatable price. Perfect for a couple of days out of the city, a week away or a month long road trip. There really is no need to own a car!

ROAD TRIP SPECIALISTS
Whether you are going on holiday, running errands or escaping the city; we are your perfect partner to hit the road. Add up to 4 drivers free of charge and share the driving experience. If your plans change and you want to rent your Mercedes a little longer, just extend your duration or add extra mileage in the application. With Virtuo, anything is possible.

HOLIDAY EXPERTS
Our Mercedes cars are perfect for a holiday. You can hop in a car in just a few clicks and be on your way. Our generous mileage package and the option to add more means that no destination is off limits. If you’re travelling with the family and need a baby seat then that's no issue; just add it on when confirming your booking.

24/7 CUSTOMER SERVICE
Customer service is at the heart of what we do. We are proud to offer 24/7 assistance via our help centre where you can reach our team. Our customer service team are prepped and ready to help with any issues you may have. We’re in it together.


WE’D LOVE TO CONNECT WITH YOU
Find out more at https://www.govirtuo.com/uk
Follow us on Twitter https://twitter.com/virtuo_uk
Like us on Facebook at https://www.facebook.com/VirtuoUK/
Have a question? Visit https://www.govirtuo.com/uk/faq
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Comments (2)
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  • U
    By Uwe MoellersJul 12,2022
    Der letzte Schwachsinn. Um auf den finalen Fahrzeugpreis für eine geplante Reise zu kommen, habe ich mich durch die Optionen geklickt. Danach aber KEINE Buchung und KEINE Reservierung veranlasst. Was passiert? Ich bekomme ständig Emails mit der Aufforderung meine Reservierung zu bestätigen. Das ist NICHT seriös. Ich kann aktuell von der Installation der App nur abraten. Vielleicht gibt es ja irgendwann eine Änderung. Aber von dieser werde ich nie erfahren. Schade!
  • K
    By KleinaGangstaJun 6,2022
    Verarsche! Es wird mit 42€/Tag geworben und dann kosten die Karren 240/Tag! Lächerlich!
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