Tufts Health Plan
OS :
Version :1.2.0/1.2.0
Size :/75.61Mb
Updated :Dec 22,2021
Dec 22,2021
Developer :Tufts Health Plan
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Pros and Cons from users' feedback
After analyzing the users' reviews, here are three pros and three cons of the Mobile Member app: **Pros:** 1. Easy to use and navigate, even for those who are not tech-savvy. 2. Conveniently integrates member information, making it a one-stop-shop. 3. Offline access allows users to access member data even without an internet connection. **Cons:** 1. Some users find the app's design and UI outdated and not visually appealing. 2. Limited customization options for creating and managing member profiles. 3. Occasional glitches and errors, such as difficulties in updating member information.
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Description
Welcome to the Tufts Health Plan member mobile app for Commercial and Senior Plan members.
Once you complete the initial registration on your phone, this app will allow you to perform the following functions:
1. View Claims: including claims summary information, individual claim detail and your cost-share, if applicable.

2. View Plan Limits and Accumulations: including your plan’s specific benefit plan limits, such as deductibles, out-of-pocket maximums and visit limits.

3. View Cost and Benefits: including your plan’s specific benefits and detailed benefit types, such as routine medical services (e.g. immunizations or primary care), pharmacy or DME (durable medical equipment).

4. View Referrals: if your plan requires referrals, you can view them along with any limits.

5. ID Card: View, email or fax your ID card.

6. Provider Search: Quickly find network providers that participate with your plan

7. Treatment Cost Estimator: Get out-of-pocket cost estimates for procedures based on your health benefits and claims.
We designed and developed the app using input and feedback directly from our members. If you have suggestions for additional functions, we’d love to hear them! Call Member Services at the phone number listed on your Member ID Card.
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Comments (3)
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  • A
    By Adam LitmanJul 18,2022
    It looks like I'm the only one who this app runs for. Literally not a single problem.
  • T
    By Trevor BogdonJul 4,2022
    Doesn't even open
  • S
    By ShawnJun 18,2022
    App never opens!