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By njsgalMay 1,2022

It’s basically something for a barcode; I thought I’d at least get a plastic one to take a picture of, but instead I have to take a screenshot. You have to log in every time you open it to get the barcode. I still have memberships with other gyms (24 hour gyms) and each of them have all information relative to my account appearing or accessible thru the apps. I am shocked that my contract and payment information is NOT visible to me thru the app and I can’t change my payment method myself. I have to physically go into the gym and have someone do it for me, hopefully correctly. The app does NOT show when I’ve been to the gym or when payment has been made. There is nothing to indicate how busy the gym is and what the peak hours are so I can pick a different time to go. There is also NO indicator of what amenities are available at each gym. If I want to pay for the higher tier, which facility has all of the amenities? Better asked would be, what amenities are at each facility? The one I a...

By Jelissa R.Jul 4,2022

It’s hours include being able to view all the times you checked into the gym when you check into the gym. Should be able to link your other apps with this one like fitbits, apple watches and garmin. Customers like to have an all in one stop shop. Also, gym hours should be coinciding with current upto date upto the minute on here so customers don’t waste their gas going to a gym that is closing in 10 minutes once they arrived. Putting a piece a paper in the entrance door / desk or google maps isn’t suffice. This app is so lost in ancient times. It needs to be worked on and updated with todays times and needs of its customers.

By Travis5504Feb 27,2022

I signed up at a True Fit fitness club in San Antonio. The employees there told me to download the app once you sign be careful cause its tricky and will sign you up for this app @$4.32 a month. Once I noticed this while I was there I asked one of the club workers to help me cancel the subscription. They had no clue on how the app works and how to cancel it. On the app there is an opinion for subscription and supposedly you can cancel in the app but it never cancels the subscription out. I had to call my bank and get a whole new card. Do not pay for the subscription unless you are really going to use it, cause once you do there is no way to cancel it out.

By Fonzy_03May 3,2022

The developers and engineers that created this app must have went to a technical college. How is it that you create an app that you can’t stay logged into for more then 48 hours. So if I don’t go to the gym two days in a row I am quickly reminded by having to put my email and password into the app to scan my barcode while holding up the line at the gym. Ao mesmo have to tell the young employee my phone number to get in. And like everyone else mentioned it is a basic app, that is never updated and if I am charged almost $5.00 a month to use this app like someone else said I will be irate.