Based on the users' reviews of the T-Mobile Prepaid eSIM app, here are three cons and pros: **Cons:** 1. Poor customer service: Many users reported long wait times and unhelpful agents when trying to resolve issues. 2. Data speeds inconsistent: Some users experienced slow data speeds, which can be frustrating and unreliable. 3. Limited compatibility: Users reported issues with the app on certain devices or iOS versions, resulting in errors or incompatibility. **Pros:** 1. Convenient payment options: Users appreciated the ease of paying bills and managing their accounts through the app. 2. Seamless activation: Many users found the activation process smooth and hassle-free, making it easy to start using the service. 3. Helpful features: Some users liked the app's features, such as data tracking and visualizations, which helped them stay on top of their usage.