Based on the users' reviews of the Sorenson Wavello app, here are three cons and pros: **Cons:** 1. Poor video quality, users report blurry or grainy visuals, which disrupts communication. (15 words) 2. Some users experience technical issues, such as app crashes or delayed transmission, frustrating sessions. (15 words) 3. Limited availability of supported languages, which can create barriers for international users. (15 words) **Pros:** 1. Effective communication tool for deaf and hard-of-hearing individuals, enabling real-time conversations. (15 words) 2. Simple and intuitive interface, making it easy for users to navigate and use the app. (15 words) 3. Reliable and fast transmission, allowing for seamless and clear communication. (15 words) Please note that the conclusions are based on a general analysis of the user reviews and may not be exhaustive or entirely accurate.