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Samsung Smart Washer
OS :
Version :2.1.38
Size :25.35Mb
Updated :Nov 25,2021
Developer :Samsung Electronics Co., Ltd.
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Pros and Cons from users' feedback
Based on the user reviews on the Samsung Smart Washer app on the Apple Store, here are the conclusions: **Pros:** 1. Convenient control: Users appreciate the ability to control the washer from their phone, saving time and effort. 2. Real-time monitoring: Users enjoy being able to monitor their laundry in real-time, receiving notifications when cycles are complete. 3. Easy maintenance: Users praise the app's ability to send reminders for maintenance and troubleshooting, keeping their washer in top condition. **Cons:** 1. Connectivity issues: Some users report connectivity problems, causing inconvenience when trying to access the app's features. 2. Limited functionality: Some users find the app's features limited, lacking essential features like custom cycle creation and troubleshooting assistance. 3. Poor design: A few users criticize the app's design, finding it cluttered, difficult to navigate, and lacking visual appeal.
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Description
■ What is the Smart Washer App? The Smart Washer App supports 'Smart Check' function that helps you to take action when an error occurs in your washer. It recognizes an error code in Samsung washer display and informs how to take action. ■ Supported Washer Models: - Check the Smart Check mark in the control panel and the information about them in the user manual. - The "Smart Check" may be represented as "Smart Care" depending on the language. ■ Please check these items before using the Smart Washer App! - External light may cause the camera recognition function to be incorrect. Adjust the focus and angle properly for the auto camera recognition to operate correctly. - Check the supported washer and smart phone models. (Other models are not guaranteed that they will operate normally.) - Depending on the font you have set in your mobile phone, Application's screen may look different.
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Comments (5)
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  • T
    By TinyhikneeFeb 17,2021
    This is the explanation provided if one needs to use the App to diagnosis a problem (Smart Care) “depending on the situation. 1. Turn the power off and on and then press the Smart Care button and hold for 3 seconds before 10 seconds is passed after turning the power on again. 2. If a problem occurs in the washing machine, immediately press the Smart Care button. For more information, refer to the user manual.” What !!!! Does Samsung have anyone technical who proof reads their instruction FYI The App crashes immediately when use in this function
  • j
    By jameshunt_Nov 10,2018
    So I spent over 20k decking my house out in all the “latest and greatest” Samsung smart appliances. I wish I had read these reviews first because literally none of it works I have a fridge, range, hood scoop vent, washer and dryer and nothing connects properly - I have 5 different Samsung apps all of which require accessible sign ins (almost every time I change screens) and I can’t get anything accept the driver to connect. The range temporarily from time to time but washer and dryer and hood vent never have waste of 25k
  • c
    By cord100Dec 20,2021
    I was very impressed at how the app worked in combination with the customer service staff to resolve my problem without the need for a repairman. The app made the situation much easier to navigate.
  • O
    By Owl ThomasMar 19,2017
    Just for the record, I AM able to sucessfully connect my devices to both my washer and dryer. The app still gets only one star, as it works so poorly, it's frustrating. None of the controls actually work, and while the timer does display, it never alarms, regardless of the settings I choose. The one star is for what appears to be great potential. If only it did what it purports to. Did I mention it 'forgets' the WiFi connection on a regular basis?
  • J
    By John GettlerJan 2,2022
    The notifications never worked, but you go proactively monitor the progress of the washer and dryer cycles. Now they “updated” the app to not monitor at all. They completely removed the only useful part of the app. No other app they make connects to my washer and dryer. Never buy a “smart” washer and dryer from Samsung. They don’t give a rip about this part of their business.
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