RingCentral Supervisor
OS :
Version :1.0
Size :39.18Mb
Updated :Jul 21,2015
Developer :RingCentral, Inc
Ask AI
You can ask the AI some questions about the app
Q{{(index+1)}}{{item}}Ask AI
Pros and Cons from users' feedback
Based on the user reviews, here are three pros and three cons: **Pros:** 1. Easy to use interface makes it simple to navigate and manage agents. 2. Real-time dashboard provides accurate insights and statistics for supervisors. 3. Mobile app allows for on-the-go supervision and monitoring. **Cons:** 1. Technical issues and frequent crashes disrupt workflow and performance. 2. Limited customization options for performance metrics and reporting. 3. Customer support is slow to respond and resolve complex issues.
App Downloads
IOS
App Survey
  • The degree of memory and power consumption Does it affect the experience?
      Submission Failed, try again
  • Does the update frequency of the application affect the experience?
      Submission Failed, try again
  • What is your Mobile System?
      Submission Failed, try again
  • Do you think the payment of application features affects the experience?
      Submission Failed, try again
Description
RingCentral Contact Center Supervisor enables you to monitor, manage and maintain your Contact Center operation quickly and easily from your mobile device. Providing real-time data in context of your center, Supervisor automatically identifies outliers, and enables you to take immediate action from where ever you may be. With Supervisor the RingCentral Contact Center platform becomes fully integrated with the on the move workflow of contact center supervisors. -Real Time Data for Skills, Agents and Contacts -Smart filter and sort system to identify SLA needs -Manage Skills and make real time adjustments on the fly -Easily identify user needs and take action to maximize occupancy -Easily react to SLA needs and take action to balance out your operation
{{descriptionMoreText}}
Comments (0)
{{commentText.length}}/{{maxCommentText}}
{{commentError}}{{commentUserError}}
Failed to load data, try again
  • {{comment.commentUser.substring(0, 1)}}
    By {{comment.commentUser}}{{comment.commentDateString}}
    {{comment.comment}}