
OS :

Version :2.4.0
Size :29.34Mb
Updated :Feb 11,2021
Developer :PointClickCare

You can ask
the AI some questions about the app
Here are three topics that users of the PointClickCare app may discuss on the internet, turned into questions to ask you:
1. What is your favorite feature of the PointClickCare app for streamlining eldercare operations?
2. How do you typically organize and prioritize tasks within the PointClickCare app for maximum efficiency?
3. Have you encountered any common challenges or bugs while using the PointClickCare app, and if so, how did you resolve them?
Pros and Cons from users' feedback
Based on the user reviews on the App Store, here are the conclusions:
* Customizable dashboards allow for tailored views and efficient workflows (Streamlined workflow).
* Real-time updates and notifications keep users informed and up-to-date (Constantly updated).
* Some users find the mobile app unresponsive and prone to errors (Glitches and bugs).
* Customer support can be unresponsive or slow to address issue (Slow support).
Pros:
* User-friendly interface makes it easy to navigate and use (Simple and intuitive).* Customizable dashboards allow for tailored views and efficient workflows (Streamlined workflow).
* Real-time updates and notifications keep users informed and up-to-date (Constantly updated).
Cons:
* Limited features and functionality compared to other CRM tools (Limited capabilities).* Some users find the mobile app unresponsive and prone to errors (Glitches and bugs).
* Customer support can be unresponsive or slow to address issue (Slow support).
Based on the user reviews on the App Store, here are the conclusions:
**Pros:**
* User-friendly interface makes it easy to navigate and use (Simple and intuitive).
* Customizable dashboards allow for tailored views and efficient workflows (Streamlined workflow).
* Real-time updates and notifications keep users informed and up-to-date (Constantly updated).
**Cons:**
* Limited features and functionality compared to other CRM tools (Limited capabilities).
* Some users find the mobile app unresponsive and prone to errors (Glitches and bugs).
* Customer support can be unresponsive or slow to address issue (Slow support).
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Description
PointClickCare's CRM Solution provides a truly unified view into every aspect of a potential resident, throughout the pre-admission and move-in process. It ensures that residents are placed at the right location according to their preferences and care delivery needs. It also enables providers to centrally manage their resident referral pipeline, eliminate the duplication of effort and manual paper-based processes, and provide better information to support decisions regarding marketing efforts. This in turn, helps organizations nurture and retain new resident populations and ensure occupancy levels remain optimal.
Key benefits include:
- Anytime, anywhere real-time access to lead information, for efficient marketing efforts, faster decision making and better business continuity
- Reporting capabilities that help drive insight to customer pipeline and referrals from key accounts
- Streamlined workflows to help manage sales activity
- Reduce potential data errors by using a single-source of information by eliminating manual duplicate efforts
- Simplify the resident move-in process by capturing and accessing vital resident data prior to move-in including contact, insurance, placement, account information as well and attached documents.
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