Based on the users' reviews of the NTCA 2021 Fall Conference app, here are the cons and pros: **Cons:** 1. Limited functionality: "App lacks features, annoyingly slow, and frustrating to use." 2. Poor navigation: "Confusing layout, hard to find relevant information, and difficult to navigate." 3. Glitches and bugs: "Frequent crashes, errors, and glitches disrupt overall experience, frustrating." **Pros:** 1. Informative content: "App provides valuable information, schedules, and speaker profiles, very helpful." 2. User-friendly interface: "Intuitive design, easy to use, and clean visual appearance pleasing." 3. Connected community: "Ability to connect with other attendees, network, and learn from each other valuable." Note: I've summarized the cons and pros from the users' reviews, within the 15-word limit.