I bought two registrations from here for both of my cars. They both never came in the mail and you have to go to the dmv sit for hours and then pick it up which once my number was called was like 2 min. Just frustrating waiting for it and it never comes. Tried it twice just to see if the first was a glitch but clearly not.

I’ve never written a review in my life before so, I’m quite glad to be here writing one for this god awful app. I know the move to making everything online is supposed to make it easier for the “customer” who just wants to do stuff outside of the DMV, but this is app is freaking stupid. The very first photo on this App Store for this app shows that you can do other services on the app besides renewing your registration. I lost my registration, realized it before having a need to find it on the road, and decided to replace it online instead of at the DMV. The website says you can do it on the app. okay great, so I downloaded the stupid app and made an account. Literally after all of that work, i can’t request a registration replacement on the stupid app. It literally can’t be done. The stupid chat bot thinks I’m trying to renew it not replace or duplicate it so the stupid thing is telling me that bc my registration is not yet ready for renewal I can’t do it?? Like I’m not an idiot I kno...

I just download this app and used it for the first time to pay my car registration. It was easy to go through the steps to find my registration and set up a payment method. The app informed me that my payment would be available to view in the app wallet. After I finished paying I clicked on the little wallet icon. I got a blank screen with some little blue dots blinking in the middle. There was no menu, back arrow or any way to get out of that screen. After about 5 minutes I closed the app. When I reopened it, it did show my payment in the wallet. There is a $4.00 fee to process the payment with the app. There is a $2 fee if you do it online. But the app is convenient. Would be more convenient if it had ApplePay or PayPal.

I used this app to renew my plate for 2 years. The chatbot found my information easily and gave me a 1 or 2 year renewal option. The 2 year renewal option DOES NOT WORK! This should be fixed. I chose 1 year. I received a message about adding something else. I chose yes, and then added the 2nd year renewal option. The cart updated to allow me the option of a two year renewal! Adding payment and receiving the confirmation email was completed in less than a minute. Gen X here who is tech saavy so this AI in government feature was easy to use and it saved time! 4 stars only because the 2 year renewal option did not work without a workaround.