Based on the users' reviews on the Apple App Store, here are three cons and pros of the "My Access Wisconsin" app: **Pros:** 1. Convenient access to healthcare information: Users praise the app's ease of use and ability to access medical records on-the-go. 2. User-friendly design: Reviewers appreciate the app's clean design and intuitive interface, making it easy to navigate. 3. Quick response to concerns: Users appreciate the app's responsive customer support, addressing their concerns in a timely manner. **Cons:** 1. Technical issues and glitches: Several users report encountering technical problems, such as crashes and poor loading times. 2. Limited features: A few users express disappointment with the app's limited features and functionality compared to their expectations. 3. Difficulty with login credentials: Some users encounter issues with logging in or resetting passwords, causing frustration and inconvenience.