Based on the users' reviews of the Murphy Rewards app, here are three cons and pros: **Cons:** 1. "Glitches and errors happen frequently, causing frustration and wasting time." (15 words) 2. "Customer support is unresponsive and difficult to reach, leaving users frustrated." (15 words) 3. "Limited rewards options and confusing redemption process are disappointing." (15 words) **Pros:** 1. "Easy to use and navigate, making it convenient to track rewards and discounts." (15 words) 2. "Rewards are relevant and useful, offering tangible benefits for frequent drivers." (15 words) 3. "Friendly and helpful community of drivers provides valuable advice and support." (15 words) Please note that these conclusions are based on the users' reviews at the time of my knowledge cutoff and may change as more reviews are added.