Lock & Alert - com.equifax.lockandalert - Android apps - apk download

Description

Lock & Alert puts you in charge of who can access your Equifax credit report, with certain exceptions.¹ Quickly and easily lock and unlock your Equifax credit report with a click or swipe, and we'll alert you to confirm its status. Lock & Alert is free for U.S. consumers — for life. Lock your Equifax credit report to help better protect against identity theft. Applying for credit? Click or swipe to unlock. Then lock it again. We'll alert you each time your Equifax credit report is locked or unlocked. Having trouble or need a quick answer? Get support and find answers to frequently asked questions. Sign in to the Lock & Alert app using Touch ID, Face ID, or enter your user name and password. Note: You cannot use a TrustedID™ Premier or other existing Equifax user name and password to sign in to Lock & Alert. If you're using Lock & Alert for the first time, please choose Sign up. Disclosures ¹ Locking your Equifax credit file will prevent access to it by certain third parties. Locking your Equifax credit file will not prevent access to your credit file at any other credit reporting agency. Entities that may still have access to your Equifax credit file include: companies like Equifax Global Consumer Solutions which provide you with access to your credit report or credit score, or monitor your credit file; federal, state, and local government agencies; companies reviewing your application for employment; companies that have a current account or relationship with you, and collection agencies acting on behalf of those whom you owe; for fraud detection purposes; and companies that wish to make pre-approved offers of credit or insurance to you. To opt out of such pre-approved offers, visit http://www.optoutprescreen.com .

Comments (4)

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By Dalton AmesJan 28,2020

There is really no reason this app should not work flawlessly, but it fails in the most basic way. I set up my account on the Equifax website and froze my credit. Then I downloaded this app so I could unfreeze on the go. The app does not recognize my user name and password that I set up 10 minutes ago. And three incorrect attempts lock me out of my account. I’m sure the developer will respond to this with “hey buddy, give us a call so we can fix this.” Why should I devote my time to fixing your screwed up app? Look at every review for the last year. They all say this problem is persistent. Clearly Equifax doesn’t want people freezing their credit or having any control over their information because it messes with their business model. They should have been put out of business when they allowed the sensitive personal credit information of half the country(!) to be hacked. So forget this app. I’m leaving my credit frozen and if any company uses Equifax I simply won’t give them my busines...
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By JDATLDec 30,2020

Thanks to Dalton Ames and others for saving me the trouble of writing a review. As Dalton Ames points out, any of us who has wrestled with the Lock and Alert app only to find ourselves forced to call Equifax where we encountered a labyrinth of voice options that don’t apply and repeated assertions of “unusually heavy call volume” (Hint, folks, check the definition of “unusually”; it’s not unusual when it happens all the time.), we’ve already spent more of our time than this is worth. As others have noted, the app often fails to recognize established and valid passwords from log in to log in — I’m certain of this because I, like many of us, keep my passwords in a password safe; the problem is not on my end. Tonight, I managed to log in three times; each time, I selected the option to enable face recognition. That option has yet to register. That the developers monitor these reviews and often respond is sweet, but it doesn’t fix the app. All in all, this app is part of a larger pattern...
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By V1234566789Dec 20,2021

I normally don’t write any review but this app is useless. I had the same issue with others about unable to use the same login as Equifax website. I read the review and thought it’s ok I can just sign up and have another account so I can lock and unlock my credit report. After signing up and allowing Face ID, this app still wanted me to verify that I am not a bot.. this doesn’t make sense because normally the Face ID logs user right in. So it got a little error because I didn’t click to verify that I was not a bot. I had to make sure I quickly clicked to verify that I was not a bot. The worst part after that is there is nowhere I this app I could lock or unlock… it only shows I freeze my credit report. Useless app. Not sure it is just a temporary things while they are trying to fix the issues or it is just built to show the status… wasting my time signing up for it. I saw the developer response and it seems they didn’t understand the issue. There was no option to lock or unlock in the...
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By raymi0603Jun 21,2022

DO NOT GET THIS CRAP. I had been using this app for years and it worked GREAT! Recently I ATTEMPTED to open the app in order to unlock my credit report, but the app decided to log me out. I entered my CORRECT log in credentials at least 5x, until the app completely locked me out. The next day I called Equifax customer service in an attempt to get the matter resolved. But, after spending 5 minutes with their stupid automated system which asked me all sorts of questions other that the nuclear launch codes in order to verify me, it finally transferred me to an agent that was dumber than sand who did absolutely nothing, who finally transferred me to someone who was supposed to help me. I don’t know if that person is any better than the original idiot because after waiting for 5 minutes listening to their recorded music, no one answered the phone so I hung up. BOTTOM LINE: Don’t download this crap and get another app that can work. Equifax is not going to give me back the 30 minutes of my l...