Based on the user reviews, here are three cons and pros for the app: **Cons:** 1. **Poor customer support**: Users complain about unresponsive and unhelpful customer support team. 2. **Technical issues**: Frequent app crashes, freezing, and glitches frustrate users and disrupt their experience. 3. **Limited driver availability**: Users report difficulty finding available drivers, leading to long wait times or missed rides. **Pros:** 1. **Easy to use**: Users praise the app's user-friendly interface and simple booking process. 2. **Reliable drivers**: Many users appreciate the professionalism and punctuality of the drivers. 3. **Affordable fares**: Users find the prices competitive and reasonable, making it a cost-effective option.