Home > Health & Fitness > Healthfirst NY
Healthfirst NY
OS :
Version :v1.1614.0/1.39
Size :/92.40Mb
Updated :Oct 26,2022
Oct 26,2022
Developer :healthfirst.org
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Here are three topics that users might discuss about the HealthFirst app, turned into questions: 1. How do you benefit from using HealthFirst's personalized health tracking and goals features? 2. Can you share your experience with HealthFirst's user-friendly interface and patient engagement platform? 3. Has using HealthFirst's mobile app improved your overall health and wellness outcomes?
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Pros and Cons from users' feedback
Based on the users' reviews of the Healthfirst Member Android app on the Google Play Store, here are the pros and cons: **Pros:** 1. Easy sign-in and access to member portal, seamless navigation. 2. Timely updates and notifications about health plans and benefits. 3. User-friendly interface, effortless bill payment and claims tracking. **Cons:** 1. Limited functionality compared to desktop website, lacking certain features. 2. Technical issues and bugs still persist, causing frustration and inconvenience. 3. Inadequate customer support, long response times and unclear communication. Please note that the output is based on a snapshot of the app's reviews at a particular point in time, and may not reflect the current situation.
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Description
The Healthfirst NY Mobile App keeps access to healthcare close at hand. Use it to find care that’s in your network, locate essential services nearby, view your digital Member ID, and more. We’re working around the clock to add even more app features and to connect you to the care you need.

Healthfirst members can:
• Search for in-network care providers by specialty and location.
• Find essential services nearby—food, housing, education, employment, financial and legal assistance, and more.
• Access their digital Member ID and save, email, and text it.
• Use our Healthfirst Virtual Community Office to search for a local sales rep by borough, office location, language, and gender.
• View membership information.
• Access Teladoc to speak with U.S. board-certified doctors 24/7 by phone and video.
• Contact Healthfirst Member Services to get answers to benefit questions.
• Get instant notifications on their device to stay in the know, learn about new features, and more.
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Comments (4)
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  • t
    By tim tAug 11,2022
    Good
  • V
    By Victor BurgosJul 14,2022
    this app never worked
  • D
    By Dulce HuitzilJul 11,2022
    Was told over the phone to use the app for changing PCPs as its easier to do. Apparently I forgot my password and I cannot change it in the app. Everything I try for a new password, according to the app, I've apparently tried before. So no, you cannot change passwords in the app. It will not let you. Makes this app completely unusable garbage.
  • j
    By jeanette altrecheJul 10,2022
    I found them to be very professional and courteous I like that very much thank you help first
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