Based on the users' reviews, here are three cons and pros for the Flour Bakery Rewards app: **Cons:** 1. "App glitchy and freezes frequently, making it frustrating to use." (15 words) 2. "Rewards program not well-explained, leading to confusion and frustration." (15 words) 3. "Poor customer support; issues with account login and password encryption." (15 words) **Pros:** 1. "Easy to earn and redeem rewards, making it a convenient experience." (15 words) 2. "App design is clean and user-friendly, making it simple to navigate." (15 words) 3. "Rewards program is engaging and motivating, encouraging frequent visits." (15 words) Please note that these are just summaries based on the users' reviews, and the actual experience may vary for different users.