Based on the reviews of the Con Edison app, here are three CONS and three PROS in 15 words each: **CONS:** 1. Users complain about frequent app crashes, freezing, and unresponsive battery icons. 2. Some reviewers report problems with account login, password reset, and billing issues. 3. A few users mention poor app design, cluttered interface, and overwhelming features. **PROS:** 1. Reviewers praise the app's ease of use, simple navigation, and intuitive design. 2. Users appreciate the convenience of viewing bills, payment history, and account updates. 3. Many users report successful transactions, prompt customer support, and helpful staff. Please note that these conclusions are based on a selection of reviews and may not represent the full range of opinions on the app.