By {{comment.commentUser}}{{comment.commentDateString}}

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By any nickname thats not takenMar 26,2019

App keeps closing. Can’t use the wish list anymore at all without it closing. I stopped using the app last year when none of my saved items were being saved. I returned today imagining this was resolved as there was an update 4 months ago, I was mistaken. Twice I have shopped and put items straight into my basket, as the app still won’t allow for saved items, when I then go to the basket that has the number of items specified in it indicated by a number over the basket, I click it and it states basket empty. I click on account to log in and each time the screen goes black and the app closes.

By SweetPeaJay35Jul 7,2020

One reviewer asked ‘how has this app got 4+ stars’, well because people keep clicking 4/5 stars but writing negative things - negative views should equate to low star rating, no? App crashes, picture of item just says loading loading loading - I imagine this would go on until the device dies, but frustration sets in before be able to test this theory. Oh yeah and then there’s the times when you try to go on the app and it just flicks off. Bottom line boohoo sells cheap clothes, but they’re not feee, we are still paying for them so that doesn’t mean you can get away with being consistent well below par. The customer service is a joke. Any company that does not offer the option to speak to an actual human, does it because they can’t handle the fall out from the level of dissatisfied customers, so just do it all by email, that way they can respond when they feel like. And when they mess up and they will, they will offer you a trusty £5 voucher - because £5 makes everything better. Boohoo ...