This app is intended only for members enrolled in an Ambetter Virtual Access health plan - currently available in Michigan, Mississippi, South Carolina, and Texas. If you are not an Ambetter Virtual Access member please use Teladoc Telehealth & Therapy app. Ambetter Virtual Access, Primary Care by Teladoc® provides quality healthcare services, including virtual primary care, everyday care, mental health, nutrition, and dermatology via phone, online or this app.

Teladoc has thousands of board-certified doctors, dermatologists, therapists, licensed nurses, nutritionists and leading specialists who can diagnose, recommend treatment and provide prescription medication for many medical issues, including:

- Non-emergency conditions like allergies, flu and sinus infections
- Eczema, psoriasis, rashes, acne, aging and skin care
- Depression, anxiety and relationship issues
- Nutrition and wellness consults
- And more

HOW DOES IT WORK?

Request a visit: Open the Ambetter Virtual Access app to request a visit with a doctor, therapist or dietitian. Then, provide a brief medical history and associated information about your health concern.

Talk to a doctor: For Primary Care by Teladoc and urgent care services, a board-certified doctor reviews your medical history and any submitted images, then contacts you via phone, video or message center. Virtual visits, including Primary Care by Teladoc, Urgent Care, Mental Health, and Nutrition have no waiting room and no time limit; you can speak to the doctor for as long as you’d like.

Pick up a prescription: If applicable, a Teladoc doctor will listen to and discuss medical concerns with you, offer answers and recommend a treatment plan. If medically necessary, prescription medication can be submitted to a local pharmacy of your choice.

SECURE & CONFIDENTIAL

We take your privacy seriously. Your visit is 100% secure, confidential and compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

CONNECT WITH US

- www.teladoc.com/ambettervirtualaccess