Based on the users' reviews, here are three cons and pros of the Medion X6001 QuickSupport App: **Pros:** 1. Easy to use and install, receives remote assistance seamlessly, works as described. 2. Effective solution for resolving technical issues, helps to troubleshoot and fix problems quickly. 3. Intuitive interface makes it simple to control and access remote computer, reduces frustration. **Cons:** 1. Frustratingly slow connection speeds, sometimes takes a while to establish a reliable connection. 2. Limited customization options, some users find the interface too basic or lacking features. 3. Occasionally requires restarting or reinstalling to resolve connectivity issues, can be inconvenient. Note: These conclusions are based on the reviews available at the time of my analysis and may not reflect the full range of user experiences with the app.